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Wednesday, September 23, 2009

THE ART OF DOING BUSINESS - CUSTOMER SERVICE

A keen immigrant Indian Marwadi lad applied for a salesman's job at London 's premier downtown department store. In fact, it was the biggest store in
> the world - you could get anything there.
>
>
>
> The boss asked him, "Have you ever been a salesman before?" "Yes sir, I was a salesman in India ", replied the lad. The boss liked the cut of him and
> said, "You can start tomorrow and I'll come and see you."
>
>
>
> The day was long and arduous for the young man, but he got through it. And finally 6:00 PM came around. The boss duly fronted up and asked, "How many
> sales did you make today?" "Sir, Just ONE sale." said the young salesman.
> "Only one sale?" blurted the boss. "No! No! You see here, most of my staff make 20 or 30 sales a day. "If you want to keep this job, you'd better be doing better than just one sale. By the way "How much was the sale worth?"
>
>
>
> = 933534.00 pounds" said the young Marwari. "What"," How did you manage that?" asked the flabbergasted boss.
>
>
>
> "Well", said the salesman, "This man came in and I sold him a small fish hook, then a medium hook and finally a really large hook. Then I sell him
> new fishing rod and some fishing gear. Then I asked him where he was going fishing and he said down the coast. So I told him he'd be needing a boat, so
> I took him down to the boat department and sold him that twenty-foot schooner with the twin engines. Then he said his Volkswagen probably wouldn't be able to pull it, so I took him to our automotive department
> and sold him that new Deluxe 4X4 Blazer.
>
>
>
> I then asked him where he'll be staying, and since he had no accommodation,
> I took him to camping department and sold him one of those new igloo 6-sleeper camper tents. Then the guy said, while we're at it, I should throw in about $100 worth of groceries and two cases of beer.
>
>
>
> The boss took two steps back and asked in astonishment, "You sold all that to a guy who came in for a fish hook!!"
>
>
>
> "No" answered the salesman, "he came in to buy a box of Sanitary napkins for his wife and I said to him, "Sir, Your weekends screwed anyway, you might
> as well go fishing."
>

Sunday, September 20, 2009

Today the 2nd day of Navarathri, The Divine Amma is decorated as Uma-Parvathi and third day the fearful Kali swaroop. The next three days, 4th, 5th and 6th day belong to MahaLakshmi.

When a person acquires triumph over evil tendencies of ego, anger, lust and other animal instincts, he/she experiences a void. This void is filled with spiritual wealth. For the purpose, the person approaches Goddess Lakshmi, to acquire all the materialistic, spiritual wealth and prosperity. This is the reason why the fourth, fifth and sixth day of Navratri are dedicated to the worship of Lakshmi - the goddess of prosperity and peace.

Although the individual has acquired victory over evil tendencies and wealth, he is still deprived of true knowledge. Knowledge is required to live the life of a humane, even though he/she is prospered with power and wealth. Therefore, Goddess Saraswati is worshipped on the fifth day of Navratri. All the books and other literature materials are gathered in one place and an earthen lamp is lit in front of the deity, to invoke the goddess and seek her blessings. Till the time the books are kept at the puja room, the students would not study.
The 5th Day which is known as Lalita Panchami, is an educational tradition in which we gather and display all literature available in the house, light a lamp or ‘diya’ to invoke Saraswati Maa, the Goddess of knowledge Those of us who would like to recite Lalitha Sahasranama with English meaning, please click the link below
http://stotraratna. awardspace. com/stotra/ Parvathy/ p58.pdf Those who would like to listen Lakshmi Sahasra Namam, please click the link below http://www.raaga. com/player4/ ?id=59500&mode=100&rand=0.833231695149 24 Some of us may like to listen Lakshmi charita ganam for which you can click the link below http://www.raaga. com/channels/ telugu/moviedeta il.asp?mid= AD000307 Another useful link for Lakshmi Pooja http://www.lakshmim editation. com/ and http://www.diwalime la.com/puja/ lakshmi-puja. html

Om Sai Ram